Privacy Policy

Effective Date: November 22, 2022
Last Updated: November 12, 2025

This Privacy Policy describes how DNM Digital (“we”, “our”, or “us”) collects, uses, discloses, and protects personal information when you visit our website https://www.dnmdigital.com.au, use our services, or communicate with us.

We are committed to protecting your privacy and handling your personal data in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and where applicable, the General Data Protection Regulation (GDPR).

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Definitions

  • Service: The website https://dnmdigital.com.au and any other digital platforms operated by DNM Digital.

  • Personal Data: Information about an identifiable individual, such as a name, email address, or phone number.

  • Usage Data: Information automatically collected when you access our website, such as IP address, browser type, pages visited, and time spent.

  • Cookies: Small data files stored on your device that help us improve website performance and remember user preferences.

2. Information We Collect

We collect several types of data for various purposes to provide and improve our Service.

a. Personal Data You Provide

When you engage with us — for example, by completing a contact form, subscribing to updates, or requesting a quote — we may collect:

  • Name

  • Email address

  • Phone number

  • Company name and role

  • Any other information you voluntarily share with us

b. Usage Data

We automatically collect information about how our website is accessed and used. This may include:

  • IP address

  • Browser and device type

  • Pages visited and time spent

  • Referring websites

  • Date and time of visits

c. Cookies and Tracking Technologies

We use cookies, tags, and scripts to track user activity and improve the Service.
Examples include:

  • Session Cookies – to operate the Service.

  • Preference Cookies – to remember user settings.

  • Analytics and Advertising Cookies – to understand usage patterns and deliver relevant ads.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of the Service may not function properly if cookies are disabled.

3. How We Use Your Information

We use collected data to:

  • Provide, maintain, and improve our website and services

  • Respond to inquiries and provide customer support

  • Send updates, newsletters, and marketing communications (where permitted)

  • Analyse and monitor usage for performance and optimisation

  • Detect, prevent, and address technical or security issues

  • Comply with legal obligations

4. Behavioural Remarketing and Analytics

We use analytics and remarketing services to better understand user behaviour and improve our marketing.

We may also use similar services provided by Meta (Facebook/Instagram), LinkedIn, or other advertising networks, in accordance with their privacy policies.

5. Transfer and Disclosure of Data

a. International Transfers

Your information may be transferred to — and stored on — servers outside your state, province, or country. Where such transfers occur, we take reasonable steps to ensure that your data is treated securely and in accordance with this policy.

b. Disclosure for Legal Reasons

We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend our rights or property

  • Prevent or investigate possible wrongdoing

  • Protect the personal safety of users or the public

  • Protect against legal liability

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.

7. Data Security

We apply appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access and request a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent to marketing communications

  • Restrict or object to data processing

  • Request data portability

To exercise these rights, contact us at info@dnmdigital.com.au.
We will respond to all requests in accordance with applicable data protection laws.

9. Children’s Privacy

Our Service is not directed to anyone under the age of 18.
We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

10. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies before providing personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the effective date will be updated accordingly.
If material changes are made, we may notify you via email or a prominent website notice before the change becomes effective.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

DNM Digital
Email: info@dnmdigital.com.au
Website: https://dnmdigital.com.au